Sales · Orders · Support · Warranty · Accounts
Contact the DMX Power team
One number reaches every department — 1-800-553-6418 toll free, or 1-651-653-7000 direct. If you would rather write, the form below reaches the same people, and the addresses under each heading go straight to that desk.
Sales
Quotes, pricing and dealer applications
Sales has its own page: tell us about the application there and a rep near you will follow up, or find who covers your area on the rep map.
By email
Who picks it up
Every desk shares the phone numbers above. These go straight to the right one.
Orders
- Email the orders desk Placing an order, current availability, lead times and shipping. Pricing and partnership inquiries go to the sales team.
Technical support
- Email technical support Troubleshooting, installation, compatibility and documentation. Much of it is answered already in the support hub — fault codes, wiring references and the full manual archive.
Warranty
- Email the warranty desk Warranty claims and RMA requests on DMX Power product. Product bought before August 1, 2025 is covered by Sensata — see the warranty page for which applies to your unit.
Accounting
- Email accounting Receivables, payables, invoices and remittance.
Faster than a form
Two places worth trying first
The support hub carries the fault and blink-code tables, the wiring and cable references, the video walkthroughs and every manual we hold — including for units well out of production. Most support email is answered by something already on that page.
The warranty page has the terms for each product family and the RMA request form, which is a better route than emailing a claim.
Send us a note
Contact form
Tell us what you need and it reaches the right desk. Include the model number if your question is about a specific unit — it saves a round trip.